FAQs
Q: How can I place an order?
A: Simply add your favorite items to the cart and proceed to checkout. Follow the steps to complete your order securely.
Q: What payment methods do you accept?
A: We accept all major credit/debit cards and PayPal at checkout.
More payment options coming soon.
Q: Can I change or cancel my order after placing it?
A: Orders can only be modified or canceled within the first few hours after purchase. Please contact us as soon as possible if you need help.
Q: Where do you ship from?
A: We ship directly from our warehouses and verified suppliers to ensure the best prices and fast delivery.
Q: How long does shipping take?
A: Standard delivery usually takes 10–21 business days, depending on your location and the product.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email so you can follow your package in real time.
Q: What is your return policy?
A: You can request a return within 14 days of receiving your order, as long as the product is unused and in its original packaging.
Q: How do I request a refund?
A: Contact our support team through the “Contact Us” page with your order number. We’ll guide you through the process.
Q: Are your products original?
A: Yes, all our products are sourced from verified manufacturers and undergo quality checks before shipping.
Q: Do your products have a warranty?
A: Most of our products include a standard replacement or manufacturer’s warranty (typically 6–12 months)
Q: I entered the wrong shipping address — what should I do?
A: Contact us immediately! If the order hasn’t shipped yet, we’ll update the address for you.
Q: How can I contact customer support?
A: You can reach us anytime via our contact form. Our support team replies within 24–48 hours.